Last updated: February 15, 2026
Privacy Policy
Your privacy matters. This policy explains how we collect, use, and protect your information when you use WKND.
Zero
Data Sales
256-bit
Encryption
GDPR
Compliant
Section 01
Information We Collect
Information You Provide
- Account information (name, email, phone number, profile photo)
- Payment information (processed securely through Stripe)
- Booking details (events, travel dates, preferences)
- Communications (support requests, feedback, reviews)
- Profile information (bio, social links, preferences)
Information Collected Automatically
- Device information (browser type, operating system, device ID)
- Usage data (pages visited, features used, search queries)
- Location data (with your permission, for local recommendations)
- Cookies and similar technologies (for authentication and analytics)
Section 02
How We Use Your Information
To Provide Our Services
- Process bookings for events, flights, hotels, and experiences
- Facilitate payments and issue refunds when applicable
- Send booking confirmations and travel updates
- Enable communication between users (hosts, guests, ambassadors)
To Improve Your Experience
- Personalize recommendations based on your preferences
- Analyze usage patterns to improve our platform
- Develop new features and services
- Prevent fraud and ensure platform security
To Communicate With You
- Send service-related notifications
- Share promotional offers (with your consent)
- Respond to your inquiries and support requests
- Notify you of policy changes and updates
Section 04
Data Security
How We Protect Your Data
- Industry-standard encryption (TLS 1.3) for all data transmission
- Secure payment processing through PCI-compliant providers
- Regular security audits and penetration testing
- Access controls and authentication requirements for our team
- Automated monitoring for suspicious activity
Section 05
Your Rights & Choices
You Have The Right To
- Access your personal data and request a copy
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt out of marketing communications
- Restrict or object to certain processing activities
- Data portability (receive your data in a common format)
How To Exercise Your Rights
- Update account settings directly in your dashboard
- Contact our privacy team at privacy@wknd.co
- Submit a data request through our support portal
Section 07
Data Retention
How Long We Keep Your Data
- Account data: Until you delete your account
- Booking records: 7 years (for legal and tax compliance)
- Support communications: 3 years after resolution
- Analytics data: 26 months (anonymized after)
- Marketing preferences: Until you opt out
Section 08
International Transfers
Where Your Data May Be Processed
- Our servers are located in the United States
- Some service providers may process data in other countries
- We use standard contractual clauses for international transfers
- All transfers comply with applicable data protection laws
Section 09
Children's Privacy
Age Requirements
- WKND is not intended for users under 18 years of age
- We do not knowingly collect data from children
- If we discover we have collected data from a child, we will delete it
- Parents/guardians can contact us about their child's data
Section 10
Policy Changes
Updates To This Policy
- We may update this policy to reflect changes in our practices
- Material changes will be communicated via email or platform notice
- Continued use after changes constitutes acceptance
- Previous versions are available upon request
Section 11
Contact Us
Get In Touch
- Email: privacy@wknd.co
- Support: support.wknd.co
- Address: WKND Company, Detroit, MI
Have questions about your privacy?
Our team is here to help you understand how your data is protected.
Questions? privacy@wknd.co